M H Tackle Terms & Conditions

Our Products & Payment

3.1. The images of the products on our Site are for illustrative purposes only and your product may vary slightly from those images. The product descriptions on the Site, whilst given in good faith, are subject to alteration by us without notice or any liability accruing to us.

3.2. Materials and textures are an approximation and can vary when viewed on different computer equipment. The packaging of the product may vary from that shown in images on our Site.

3.3. From time to time, and at our absolute discretion, the purchase of our products may be subject to special promotions or offers.  Any promotions or offers will be subject to these terms and conditions.  We may change the terms of the promotions or offers, or withdraw such, at any time and without prior notice.

3.4. The prices stated on the website will be inclusive of any VAT payable.

3.5. We use Stripe as our payment service providers. We accept both Mastercard and Visa debit and credit cards

Delivery

4.1. The costs of delivery and estimated times for delivery are displayed on our Site here. Please note that we may vary our delivery charges from time to time.

4.2. We will deliver the goods to the address provided by you when you place your order, or the address details specified in your account. Please be advised that your order may be delivered to a neighbouring address in the event that you are unable to accept delivery. The estimated date for delivery will be as specified by us to you when we confirm the dispatch of your order.

4.3. We will make every reasonable effort to deliver your products safely and in accordance with any specific delivery instructions that you give us however we will not be liable for any delay, damage or loss as a result of complying with such specific instructions.

4.4. If our supply of the products is delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this we will not be liable for delays caused by the event.

4.5. Goods (and risks to them) will become your responsibility from the time we deliver the goods to the address provided, a neighbouring address if you are unable to accept delivery (Or otherwise in accordance with your delivery instructions).

4.6. You are required to raise a dispute for lost or missing parcels within 14 days from the date of dispatch. Failure to do so within this specified timeframe will result in our inability to issue refunds or cover the costs of a replacement order.

Refunds & Returns

6.1. We are under a legal duty to supply products that are in conformity with this contract. If you think that any product you have received:

6.1.1. does not match its description;

6.1.2. is not of satisfactory quality;

6.1.3. does not meet any relevant guarantee we have made; or

6.1.4. is otherwise faulty or defective, you must contact us as soon as possible at sales@wickfordangling.co.uk or by telephone at 01268 766826. We reserve the right to ask you to send us reasonable evidence of any product affected by such issues. Consumers who notify us of issues raised under clause 6.1 may, depending on the individual circumstances, have rights entitling them to a refund, repaired or replacement goods, or be entitled to some money back.

6.2. Nothing in these terms will affect your statutory rights as a consumer.